Relational Lens

Relational Lens

Understanding, Managing and Measuring Stakeholder Relationships

Ashcroft, John; Schluter, Michael; Childs, Roy; Myers, Alison

Cambridge University Press

10/2016

248

Dura

Inglês

9781107155763

590

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Introduction. The dark matter of organisations; 1. The value and importance of relationships; 2. Why organisations should think relationally; 3. How to measure relationships; 4. Directness - high touch organisation; 5. Continuity - connection across time; 6. Multiplexity - context for breadth; 7. Parity - power, balance, fairness; 8. Commonality - overlap of purpose; 9. What relational proximity builds; 10. Relationships between stakeholders; 11. Managing, measuring, reporting, regulating; Epilogue.
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