Law of Consumer Redress in an Evolving Digital Market

Law of Consumer Redress in an Evolving Digital Market

Upgrading from Alternative to Online Dispute Resolution

Cortes, Pablo

Cambridge University Press

10/2017

324

Dura

Inglês

9781107079007

15 a 20 dias

590

Descrição não disponível.
Introduction; 1. Consumer redress - from public enforcement to alternative dispute resolution; 2. Upgrading from alternative to online dispute resolution; 3. Judicial redress for consumer disputes - the need for collaboration between courts and extrajudicial scheme; 4. Out of court consumer redress - the European law on ADR and the re-design of the ODR platform; 5. Consumer ADR in three radically different jurisdictions - Italy, Spain and the UK; 6. Pursuing global consensus on consumer redress - the UNCITRAL technical notes for online dispute resolution; 7. Voluntariness as the Achilles' heel of ADR - the case for incentives and mandatory redress schemes; 8. Dispute system design features of effective consumer redress models; Conclusion.
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