Interpersonal Dynamics of Emotion

Interpersonal Dynamics of Emotion

Toward an Integrative Theory of Emotions as Social Information

van Kleef, Gerben A.

Cambridge University Press

04/2018

327

Mole

Inglês

9781107686649

15 a 20 dias

500

Descrição não disponível.
1. Emotion: an interpersonal perspective; Part I. Emotions as Social Information (EASI) Theory: 2. Emotions as social information; 3. Mechanisms involved in the social effects of emotions; 4. Contingencies of the social effects of emotions; Part II. Social Effects of Emotions: The Empirical Record: 5. Social effects of emotions in close relationships; 6. Social effects of emotions in groups; 7. Social effects of emotions in conflict and negotiation; 8. Social effects of emotions on consumer behavior and customer service; 9. Social effects of emotions in leadership; Part III. Conclusions, Implications, and New Directions: 10. Critical evaluation, theoretical integration, and implications; 11. Caveats and future directions.