Kellogg on Integrated Marketing

Kellogg on Integrated Marketing

Iacobucci, Dawn; Calder, Bobby J.

John Wiley & Sons Inc

11/2002

336

Dura

Inglês

9780471204763

15 a 20 dias

554

Descrição não disponível.
Foreword: Evolving Marketing and Marketing Communication into the Twenty-First Century (Don E. Schultz).

Chapter 1: Overview of Kellogg on Integrated Marketing (Dawn Iacobucci and Bobby J. Calder).

Chapter 2: What Is Integrated Marketing? (Bobby J. Calder and Edward C. Malthouse).

Chapter 3: The Tao of Customer Loyalty: Getting to "My Brand, My Way"(Tom Collinger).

Chapter 4: Using Interaction Maps to Create Brand Experiences and Relationships (Andrew J. Razeghi and Bobby J. Calder).

Chapter 5: Integrated Marketing and the Consumer Experience (Lisa Fortini-Campbell).

Chapter 6: Strategies for Viral Marketing (Maria Flores Letelier, Charles Spinosa, and Bobby J. Calder).

Chapter 7: Acquiring the Right Customers (Lisa A. Petrison and Paul Wang).

Chapter 8: Database Sub-Segmentation (Edward C. Malthouse).

Chapter 9: Customer Prof itability and Diagnosing a Customer Portfolio (Francis J. Mulhern).

Chapter 10: Decision-Guidance Systems (Nigel Hopkins, Adam Duhachek, and Dawn Iacobucci).

Chapter 11: Scoring Models (Edward C. Malthouse).

Chapter 12: Integrating Marketing and the Web (Eric G. Berggren, Bobby J. Calder, and Richard I. Kolsky).

Chapter 13: An Illustration of Integrated Marketing (Bobby J. Calder).

Chapter 14: Ref lections on Becoming a Great Marketing Organization (Stephen Burnett).

About the Contributors.

Index.
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cuttingedge; faculty; journalisms; bookwith; school; contributions; kellogg; medill; star; todays; professional; brand equity; integrated; activities; managers; enhance; daily; techniques; new; marketing; nigel; paul; established; tradition