Essential Guide to Operations Management

Essential Guide to Operations Management

Concepts and Case Notes

Forrester, Paul; Bamford, David

John Wiley & Sons Inc

10/2009

224

Mole

Inglês

9780470749494

15 a 20 dias

352

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1 Operations Management in Context 1

2 Designing Business Processes 25

3 Designing Products and Services 51

4 The Transfer of Technology 67

5 Controlling Enterprise Resources 79

6 Developing Lean Operations 103

7 Managing Projects 121

8 Managing Operations Strategically 133

9 Managing Quality Systems 155

10 Improving the Operations 175

11 Making It All Work! 207

Selected References 211

Index 213
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operations; book; treatment; novel; topic; increasingly important; fresh insight; applicable; principles; fundamental; manufacturing; practising managers; framework; strategic; adapts; effective decision; stance; manage; case